We are committed to making all-natural, plant-powered products you'll love for your body, mind and home. We stand for the quality of our products and aim for nothing less than 100% happy customers.
In case you’ve tried the item and are not 100% happy, we’ve got you covered with our satisfaction guarantee. Please send an email to hello@marzou.com, within 3 months after delivery, with your order number and a short explanation of which product is not working for you. We’ll provide you with store credit for the same amount, and our recommendation for an alternative.
(Please note there is a maximum of €70 yearly on using our satisfaction guarantee)
If you would like to return an unopened item to get a refund, please refer to our shipping & return policy for instructions. If you've received a faulty/damaged/wrong item, please contact us at hello@marzou.com with a picture and your order number.